CCH is committed to pairing its clients with caregivers who are not only terrific at what they do, but who possess the charac-ter, integrity and tem-perament to excel as home health-care specialists. Patience, compassion and flexi-bility are critical, as is the willingness to give 110%, even under difficult circumstances.

CCH's experienced, reliable caregivers...

• undergo an exhaustive training program that includes both classroom and clinical curriculum. Our program provides caregivers with hands-on experience in everything from assisting registered nurses to moving the patient for maximum comfort, to preparing for emergencies.
• are naturally caring, thoughtful people with a genuine desire to help others.
• consider the entire spectrum of a client's needs and display a high level of initiative and ingenuity in meeting them.
• are naturally caring, thoughtful people with a genuine desire to help others.
• are punctual and evince the utmost respect for a client's home and belongings.
• are good listeners. The ideal caregiver must be not only responsive to the client's stated needs; he must also be sensitive to nonverbal communication and learn to anticipate his needs.
• understand that one must consider the whole person, not just the physical requirements of his care.

Communication and Personalization

Prior to sending an employee out for an interview, we conduct an orientation and briefing session with the CNA or HHA based on the specific needs of the client.

George was attending a business meeting out of town. Checking his voicemail, he found he had a message from the local hospital where his mother lived. "Your mother fell at the post office and broke her wrist," the voice said. "We need you to come pick her up. Now." Being out of town, George called a friend and asked him to pick up his mother. At the emergency room, the friend was informed that George's mother would need someone to spend the night and drive her to the doctor in the morning. On top of that, she was medicated for the pain and was very wobbly. Now what was he going to do? read more